Goingtomeet.com: Performance Metrics: 8 Criteria of Effective Performance Management Systems (Webinar)

Performance Metrics: 8 Criteria of Effective Performance Management Systems (Webinar)

Jun 27, 2008 - Jun 27, 2008

Highlights: Developing an effective performance management system is frequently cited as one of the most difficult jobs a government manager can face. Numerous obstacles exist, from obtaining stakeholder input to measuring what truly “matters” rather than what is easy to count. In order to provide the optimum level of service to citizens, government agencies must measure by outcomes and not process.

Many government officials collect data for a myriad of performance measures, but actually knowing how to use the information provided from those measures is the key to an effective performance management framework.

This 90 minute webcast will provide you with a methodology for developing outcome-oriented measures and linking them to specific strategies, outputs and activities

Event Profiles: Sponsors: Cognos; Speakers: Jon Desenberg (Consulting Director, The Performance Institute); Attendees: strategic planners, program managers, program analysts, performance analysts, budget officers and anyone else involved in the performance management process

Contact Details: Email address:; Event website: http://www.performanceweb.org/Webcast/Events/X900/X900.htm; Phone: 703-894-0481; Fax: 703-894-0482

Tags: Tag: management_systems decision_making enterprise_strategy performance_integration

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