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TeleHealth describes the delivery of health-related services over a distance using information and communications technologies. It is expected that such services will help European health systems to better cope with, e.g., growing demands arising from an ageing population, increasing consumerism, or limited supply of funding. Common applications include telephonic services such as NHS Direct, use of home telemonitoring devices, tele-consultations, or use of text messaging as appointment reminders and medication alerts.

But in spite of its great promises, there is limited evidence and concrete experience from real-life, sustained TeleHealth services. The goal of this workshop is to

• Provide participants with a conceptual framework to develop and analyse TeleHealth business cases
• Learn from cases presented by those who successfully established sustained ventures,
• Apply the newly gained knowledge to generate and write an own business case in interactive break-out sessions.

Organised by the Telemed and eHealth Forum of the Royal Society of Medicine, this half-day workshop will support healthcare commissioners, public and private service developers, physicians and other healthcare providers as well as telehealth equipment vendors in developing successful business cases for sustainable telehealth services, and in better understanding the requirements and constrains of other actors involved in the healthcare value system. Participants will have a chance to reflect on their learning and group exercises and put forward questions for discussion by other participants and the presenters. As a final outcome, all will have a better understanding of the problems and challenges, but also of the business opportunities provided by a results-oriented approach to eHealth