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Fast Facts

WCBF’s 4th Annual Six Sigma in Financial Services Conference

Driving the Customer Experience, Innovation and Revenue Growth through Business Process Excellence
May 08,2007 - May 10,2007
Hotel Pennsylvania, New York City, New York
 

Highlights

This conference will address the real challenges for leadership and senior executives who are striving to reduce their operational inefficiencies and maximize revenue in highly competitive markets.

Reserve your place today to benchmark with deployment experiences from senior leaders on the key challenges to take quality to the next level including:

* Re-invigorating Six Sigma - sustaining the methodology going forward so as not to lose momentum
* Aligning Six Sigma projects to an organization's strategic goals
*Using Six Sigma to drive straight through processing
*Mobilizing the organization to identify Lean and Six Sigma opportunities
*Lean Six Sigma best practices
*Re-defining Six Sigma to reach the customer to improve customer satisfaction & loyalty
*Implementing a program without traditional Six Sigma terminology while using Lean and Six Sigma tools
*Applying Six Sigma principles to project management methodology
*Achieving the right balance between Six Sigma and other quality tools when resources are limited
*Moving beyond operational excellence and into strategy execution
*Taking Six Sigma to the Next Level











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Event Profile

Theme: Driving the Customer Experience, Innovation and Revenue Growth through Business Process Excellence
Speakers: Donald F Donahue (The Depository Trust & Clearing Corp.), John D. Ardy (Countrywide), Tom Angelone (Fidelity Investments), Donald R. Barber (Suntrust Banks, Inc.), Russell Danziger (Merrill Lynch)

Contact Details

Contact person: Claire Arpa
Event website: http://www.wcbf.com/quality/5070/
Phone: (1) 800 959 6549 or (1) 312 466
Fax:

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