GoingToMeet

Globally fraud accounted for US $150 billion in lost revenue for telecom operators in 2009. As the Middle East’s communications network becomes increasingly diversified and network security continues to be a concern, operators and ultimately customers are increasingly vulnerable to fraudulent activity.

In addition, globally and regionally telecom operators are under pressure to minimise operating costs and maximise profits. As competition in the regional market continues to increase with a larger number of international operators entering the market, this pressure will only continue to increase. To compound this issue with customer demand for ever lower service costs, much of the focus of the operators is on minimising their Operational Expenses (OPEX) and Capital Expenditure (CAPEX) to deliver the required profits.