GoingToMeet

In this Food Recall training learn how to create a crisis response plan, data gathering, investigation phase specifics and how to communicate under different scenarios.

Areas Covered in the Seminar :

• Why should we have a Crisis Response Plan.
• How to create a flow diagram of the steps in a product recall.
• Develop list of team members' roles and responsibilities at each step.
• Understand product recovery vs product recall and its classification.
• Example of the recent product recall and its trickledown effect.
• Example of investigation process of a Listeria outbreak.
• Review the best practice for effective Crisis Communication.
• Outline the responses / approaches based on a variety of crisis scenarios.
• Questions and discussion: What do you see your role to be and the others in your company and add suggestions.

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