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Fast Facts

Field Service East 2010

An Intimate Senior-Level Service and Support Forum
Sep 15,2010 - Sep 16,2010
Atlanta, Georgia, United States
 

Highlights



On Benchmarking: "You go to Field Service as a series of events. Over time you get to see how everyone is changing and adjusting. Year over year, you can benchmark your organization and get a true picture of the industry" - Vice President Field Service, Medical Manufacturer

Get Strategies & Tactics That Work In This Economy: "At Field Service you can see how others are reducing cost and building a business case at the executive level." - Director Global Service, Agricultural Machinery Manufacturer

Eliminate Waste: "This is a wonderful opportunity to get rid of disciplines that aren't working"- Senior Vice President Service & Support, Imaging Manufacturer

Don't Go At This Downturn Alone: "The big thing is the networking at Field Service. I can seek out individuals and hear different options which are working for others." - Vice President, Technical Operations, Aerospace Manufacturer

Make This Event Pay For Itself: "From Field Service, I take lessons learned back to the office to justify the expenses within my organization." – Vice President Customer Support, High Tech Manufacturer











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Event Profile

Theme: An Intimate Senior-Level Service and Support Forum
Speakers: Eric Bippus (Vice President, CNH Parts & Service Sales & Marketing CNH)
Attendees: Senior-level executives responsible for: Service & Support, Field Service, Customer Service, Product Support, Operations, Service Delivery/ Technical Support

Contact Details

Contact person: Scott Rossen
Event website: http://www.wbresearch.com/fieldserviceusaeast/home.aspx
Phone: +1 (646) 200.7526
Fax: +1 (212) 885.2798

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