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IT Service Management World Africa 2010
Performance excellence for help desks and IT service managersAug 23,2010 - Aug 23,2010
SANDTON CONVENTION CENTRE, Johannesburg, Gauteng, South Africa
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Highlights
IT Service Management World Africa 2010 is an independent forum for IT professionals to develop strategy to improve IT support services, ITSM and IT performance. This is a must attend for all passionate IT service management professionals. Through a refreshed, strategic and relevant conference agenda, Help Desk & IT Service Management World Africa 2010 will contextualise these issues and provide real insights that will assist companies towards service management excellence. In the modern 24/7 service world, doing things the old way just doesn’t cut it any longer. This conference day will examine: * Strategic IT Service management * Innovative Help desk and ITSM technology * Maximising performance, minimising downtime * Managing service level agreements
Event Reminder
- Registration Open
- Call for Papers
- Call for Speakers
- Receive GTM eblast updates
- Security Code:
Event Profile
- Theme: Performance excellence for help desks and IT service managers
- Sponsors: HI Performance Learning
- Attendees: IT/IS Managers and Directors, Help Desk & Software Support Executives, Heads of Services and Support, Help Desk, Customer Service and Technical Support Professionals, Support Team Leaders, Knowledge Managers & Engineers
Contact Details
- Contact person: Brian Shabangu
- Event website: http://www.terrapinn.com/2010/itza/
- Phone: +27 11 463 6001
- Fax: +27 11 463 6903
Contact Organizer
