Contact Centres World Africa 2010
Performance excellence for contact centresAug 23,2010 - Aug 26,2010
SANDTON CONVENTION CENTRE, Johannesburg, Gauteng, South Africa
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Highlights
Africa's leading established call centre event that focuses on bringing together senior management from the call centres of Africa’s top corporations. It aim's to introduce new strategies for managing call centres, maximise productivity and increase service levels in Africa’s call centres. Innovation for 2010! Contact Centres World Africa 2010 EXPO * Identify and evaluate new technologies * Understand new business methods * Learn to deliver call centre ROI * Learn how to generate cost savings * Learn the latest in performance management and HR * Purchase the latest solutions
Event Reminder
- Registration Open
- Call for Papers
- Call for Speakers
- Receive GTM eblast updates
- Security Code:
Event Profile
- Theme: Performance excellence for contact centres
- Sponsors: HUAWEI, OCULAR, Nashua
- Speakers: Ms Deborah Aspoas (Head: Contact Centre Systems, Cell C), Mr Ryan Bacher (Managing Director, Netflorist), Ms Teresa Badenhorst (Head of HR, Nashua Mobile), Mr Allen Baranov (Security Analyst, SAB Miller)
Contact Details
- Contact person: Brian Shabangu
- Event website: http://www.terrapinn.com/2010/ccwza/
- Phone: +27 11 463 6001
- Fax: +27 11 463 6903
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