GoingToMeet

From small to large enterprises the nature of customer relationships are changing. To be successful in today’s changing and very competitive markets, organizations must combine smart business investments with effective customer strategies.

Recognizing that the CRM industry is evolving—as is your organization—we are introducing some exciting changes to CRM magazine’s annual conference. The most obvious change is the name—destinationCRM is now CRM Evolution. This change reflects our commitment to helping sales, marketing, and service professionals bring their customer relationship efforts to the next level.

Additional conference changes include an expanded focus. CRM Evolution 2009 will offer strategies for novice, intermediate, and advanced CRM professionals. From creating a simple CRM value proposition to restructuring company-wide customer initiatives, CRM Evolution 2009 offers something for every customer-focused professional.